Skip to content
Home/Partners/CleverTap
Authorised CleverTap partner

CleverTap, set up and run by a local team.

CleverTap is the all-in-one platform for customer engagement and retention. As an authorised CleverTap partner, DigiFuture helps you choose the right use cases, set the platform up properly and run campaigns that bring customers back.

Direct contract with CleverTapLocal support in Thai & English
CleverTap
DigiFuture × CleverTap

What you get with a local partner

  • Fit check against your goals and current stack
  • Use-case and journey design
  • Implementation, integration and QA
  • Campaign optimisation and team training
  • One Bangkok team, in Thai and English
About CleverTap

One platform for every customer conversation.

CleverTap brings customer data, segmentation, journey orchestration and personalised messaging into one place, so every customer gets the right message on the right channel at the right time.

Unified customer profiles

Behaviour, preferences and history for every user, in one place.

Real-time segmentation

Build segments on live behaviour and act on them straight away.

Journey orchestration

Automated, multi-step journeys from onboarding to win-back.

Omnichannel messaging

Push, in-app, web, email, SMS and WhatsApp from one platform.

Analytics

Funnels, cohorts and retention analysis to see what keeps customers.

Experimentation and AI

A/B testing, best-time-to-send and AI-driven recommendations.

Why consider CleverTap

A global leader, with a team in the region.

CleverTap is used by more than 2,000 brands worldwide and is recognised by industry analysts for AI-driven personalisation. It also has offices in Singapore, Jakarta and Vietnam, close to the brands it serves in Southeast Asia.

Leader2026 Gartner® Magic Quadrant™ for Personalization Engines
2,000+brands worldwide, including TD Bank, Burger King and IKEA
7+engagement channels, including WhatsApp, RCS and in-app
SEAoffices in Singapore, Jakarta and Vietnam
  • AI built in. CleverAI predicts churn and conversion, and its decisioning engine picks the best message, offer and timing for each customer in real time.
  • Every channel in one place. Push, in-app, web, email, SMS, WhatsApp and RCS, run from one customer profile instead of separate tools.
  • Loyalty included. Promotions and loyalty rewards are part of the platform, so retention programmes do not need another vendor.
  • Fast to value. Rated by G2 users in 2026 for Fastest Implementation (Enterprise) and Best Estimated ROI.
  • Real-time data. Its TesseractDB data layer keeps live context on every user, so messages react to what customers are doing now.

Sources: CleverTap (clevertap.com; press release, 11 February 2026). Gartner, Magic Quadrant for Personalization Engines, 2026. Gartner does not endorse any vendor, product or service depicted in its research publications. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates.

How we work with CleverTap

From fit check to results you can measure.

We start by checking that CleverTap is the right fit for your goals and stack. If it is, we design, launch and optimise it with your team.

1

Fit check

We review your goals, data and current tools, and confirm CleverTap is the right choice before you commit.

2

Use-case design

We prioritise the journeys that move revenue first: onboarding, activation, repeat purchase, win-back.

3

Implementation

SDK and data integration planned with your developers, events mapped, campaigns built and tested.

4

Optimise and train

Monthly optimisation, experiments and reporting, and training so your team can run it confidently.

What brands use it for

Common CleverTap use cases.

  • Onboarding and activation that turns new installs into active customers.
  • Cart and browse abandonment reminders that recover lost sales.
  • Win-back journeys for customers who have gone quiet.
  • Loyalty and rewards communications that keep members engaged.
  • Cross-sell and upsell based on what each customer actually does.
  • Uninstall reduction by spotting at-risk users before they leave.
Global media platform72% push open rate+10% sessions and content watched.
Streaming service+16% subscribers8% fewer app uninstalls.
Video platform+60% click-through+20% in-app conversion.

Published CleverTap customer outcomes, shown to illustrate what the platform delivers.

Why work with DigiFuture

CleverTap on its own, or with a local partner.

CleverTap on its ownCleverTap with DigiFuture
Starting pointProduct demoYour journey and where revenue is lost
Set-upYour team, from documentationDesigned and configured with you
CampaignsTemplatesLifecycle strategy with clear targets
LanguageEnglishThai and English journeys written for local customers
SupportRegionalA Bangkok team you can meet
Success measureLicence renewedRetention and revenue
Retail & e-commerceQSR & food delivery appsBanking, fintech & insuranceDigital assets & trading appsTelco & mediaHospitality & loyalty programmes
Questions

About working with us on CleverTap

Do we buy CleverTap through DigiFuture?

You sign your licence directly with CleverTap. DigiFuture leads the strategy, set-up and ongoing optimisation alongside it.

We already use CleverTap. Can you help?

Yes. Many brands use only a fraction of what they pay for. We audit your current set-up and focus on the journeys that will move revenue fastest.

We use another engagement platform. Can we switch?

We will first check whether your current platform can do the job. If moving to CleverTap makes sense, we plan the migration so campaigns keep running.

Do we need developers?

The SDK and data integration need your developers or app agency. We plan the work with them, define the events and test everything before launch.

See whether CleverTap is right for you.

Tell us about your goals and current stack. We will tell you honestly whether CleverTap fits, and what it would take to make it pay back.

Prefer email? Contact our team of experts at sales@dfcth.com.

Talk to us about CleverTap
Free AI check Book assessment